General Parts Store Questions

How do I know if my Zip Code is in your Sales and Service Area?

Use our Sales and Service Area listings page to look up which Zip Codes we cover. At checkout, your Zip Code will be confirmed the match automatically.

What is the Clean Burn Parts Store?

The Gingerich Clean Burn Parts Store is the official online source for genuine OEM Clean Burn replacement parts for Ohio, Indiana, Western West Virginia & Western Pennsylvania and parts of Michigan. You're connected directly to us, your Authorized Distributor. so you get the right part fast — from a trusted source.

Who can order from the site?

The Gingerich Clean Burn Parts Store serves customers within Ohio, Indiana, Western West Virginia & Western Pennsylvania and parts of Michigan. When you enter your ZIP code at checkout, your order is automatically verified to match our service area.

This ensures you receive genuine OEM parts, local support, and quick fulfillment. Most customers including mechanics, technicians, auto shops, and existing Clean Burn system owners, can order directly online from us.

How do orders ship?

Orders are routed to us as your local Clean Burn Authorized Distributor and are shipped directly from one of our locations to better serve you.

Do you ship internationally?

Not yet. Initial availability is limited to customers in the US. For Canadian or International parts sales please use the online locator to contact your Authorized Distributor: https://www.cleanburn.com/distributor-locator

Ordering & Payments

What payment methods do you accept?

Major credit cards (Visa, MasterCard, American Express, Discover) and PayPal (if
enabled). All transactions are processed securely.

Can I cancel my order?

Orders process quickly. If you need to cancel, contact us immediately at parts@gingerichcleanburn.com. Once an order ships, cancellation is not possible — you may
request a return under our Return & Exchange Policy.



Returns & Exchanges

Can I return a part?

Unused, uninstalled parts in their original condition may be returned within 30 days of
delivery. Installed or used parts cannot be returned. All approved returns are subject to a 20 % restocking fee at Gingerich Clean Burn's discretion.

Are warranty parts handled through the store?

No. Warranty claims are handled only through contacting us directly. You can use this form to contact us about your Warranty. This store is for new parts sales only.

Technical Questions

Can I install these parts myself?

Yes, you can. Please note, improper installation may void your warranty. For safety and performance, installation should be performed by a qualified technician or an authorized Gingerich Clean Burn representative.

Who do I contact for service or repairs?

How is my personal information protected?

Our site uses SSL encryption and industry-standard security to protect transactions. See our Privacy Policy for details.

About Clean Burn Systems

Why do you not publish your prices online?

Our waste oil furnaces and boilers are sold exclusively through our Authorized Distributor network. Clean Burn does not sell directly to the consumer. Prices vary around the world due to many factors including delivery, optional parts and equipment, and custom installation. For more information about which Clean Burn model is best for your shop and pricing, feel free to contact us.

How much waste oil must I generate to make buying a waste oil furnace or boiler a practical decision?

The average minimum volume of waste oil you must generate each year is between 500 and 700 gallons. You can also burn #2 fuel oil if you run short of waste oil.

Doesn't a waste oil furnace produce black, sooty smoke and pollute the air?

Absolutely not. A Clean Burn furnace burns as cleanly as a #2 fuel-oil furnace. In fact, a Clean Burn furnace is designed to burn #2 fuel oil in addition to waste oil.

Won't various viscosities of crankcase or transmission oil affect the combustion efficiency of my furnace?

No. Our state-of-the-art burners are designed to accommodate a range of oil viscosities, from 10w to 50w.

How often will I have to clean the ash from inside the furnace?

Expect to clean your Clean Burn furnace every 1000 hours of operation, on average. Cleaning your furnace is a safe and easy procedure, which takes only about 30 minutes.

Are Clean Burn furnaces backed by any kind of warranty?

Yes. We provide a 10-year limited warranty on the combustion chamber and heat exchanger, and a one-year warranty on all burner parts. Clean Burn’s warranty is one of the most comprehensive in the industry.

What's the average length of time for payback on a waste oil furnace? And, will I ever really enjoy FREE heat?

Depending on average temperatures in your region, you’ll enjoy an 18 to 24 month ROI. And, yes, free heat is your reward for a smart business decision.

What is "cradle-to-grave" liability and how can it affect the way I dispose of waste oil?

The federal government holds you directly and irrevocably responsible for pollution management, clean-up and disposal control of waste oil. Simply put, the liability for waste oil exists until it is burned (i.e. recycled).

Isn't it more convenient and less troublesome for me to contract with a hauler or refiner to transport my waste oil?

It may be easy for you to pay a hauler to pick up and dispose of your waste oil. But in doing so, you are giving away valuable fuel which could be waste for free heat generated by your Clean Burn Heating System.

Is there any way to duct a waste oil furnace?

Yes, Clean Burn furnaces can be ducted, and are UL approved for this application.